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OverviewVision and missionLocation

Vision

 

 

Our commitment is to be the world leader in corporate aircraft completion, maintenance, refurbishment and engineering.

 

Mission

 

Innotech’s day-to-day mission is:

To produce high quality, leading edge products and services.

To consistently meet our scheduled commitments.

To focus on total customer satisfaction.

To continuously improve our working environment.

 

Principles

 

Fundamentals

We must act and conduct ourselves with integrity and good faith.

We must live by the basic principles of trust, dignity and respect towards our customers, fellow employees and suppliers.

Safety is the foundation of our business.

Quality can never be sacrificed or compromised.

 

Employees – our most important asset

We must build trust by communicating openly with other team members and follow through on commitments and promises.

We must be sensitive to the needs, feelings and capabilities of others.

We must approach each other in a non-threatening and pleasant manner and treat each other with respect.

There must always exist fair and equal opportunity for employment, to ensure each employee can achieve his/her potential.

Employees must be empowered to ensure success and be recognized for their contribution.

We must continuously improve our way of life through the development of employee competence, commitment and involvement in a safe, open and supportive work environment.

 

Customers

We must be recognized as a full Customer Service Organization.

We must meet our contractual obligations.

We must be proactive and anticipate our customers’ needs.

We must listen and show understanding.

We must communicate on a regular basis to keep the customer informed.

We must provide what was promised, dependably and accurately.

 

Our Shareholders

Our efforts must be rewarded by adequate returns from the investment provided to us. We must earn adequate cash flow.

Assets must be utilized effectively and expenditures must be controlled

Our financial statements must accurately reflect our performance.

We must continuously invest in our company to ensure our services remain superior.

 





 
 
   A division of IMP Group Limited.